In order for your tour to be confirmed, full payment has to be made upfront via credit/debit card or Pay Pal through our website.
As soon as you purchase your tour from our website, your credit card or PayPal account will be charged with the full amount.
However, the amount is 100% refundable if you decide to cancel your tour for whatever reason up to 2 days prior to your departure time. You may book your tour whenever is more convenient to you (subject to our availability), most of our guests though prefer to book their tour ahead of time in order not to worry again with the same travel arrangements/tours.
Travelers on a cruise ship, in case the specific cruise ship does not make it to Santorini due to weather circumstances or whatever reason your booking will be fully refunded.
If you cancel more than 2 days(48 hours or more) in advance of your scheduled departure, there is no cancellation fee and a 100 percent refund is being processed back to the original form of payment.
If you cancel within 2 days (48 hours or less) of the scheduled departure or for a NON-SHOW there is a 100 percent cancellation fee, the amount is non-refundable for all participants involved.
The above cancellation policy applies to all occasions and services sold on this website.
All card payments on our website are securely processed through Bokun, which uses Stripe, a leading global payment platform. Stripe is certified to the highest industry standards and ensures secure transactions by using TLS 1.2 encryption and SSL (Secure Sockets Layer) protocols with 128-bit encryption.
Your payment information is encrypted and securely transmitted to Stripe for processing. We do not store any card details on our servers. Encryption ensures that your data is only visible to the intended recipient and protected from unauthorized access.